Every enquiry answered, from your own facts.
The people who write to you are the warmest leads you will get, and most are asking someone else at the same time. Speek answers them on your own WhatsApp Business number straight away, from what you sell and what it costs, and brings you what it cannot answer.
How it works
In the order it happens.
01
Your facts, written down once
Speek reads your website into your Business Brain: what you sell, prices, hours, location and how to reach you. You read it and correct it.
02
Connect your number
Connect your WhatsApp Business number. Customers keep writing to the number they already have saved.
03
Customers get answers
Day or night, from your own facts. Someone who has written before is recognised, so nobody is asked the same question twice.
04
What it can't answer comes to you
Once. When you answer, every channel knows the answer from then on.
Why Speek
The work done. The yes kept.
No invented prices
Answers come from your Business Brain, the same facts your website and emails quote, so every channel gives the same price.
One history per customer
Messages, emails and replies on one timeline, by customer, so whoever writes next knows what was said before.
Your team's WhatsApp group
You and up to six staff get a group where questions are answered from what the team did, and the day's summary arrives at closing time.
Within Meta's rules
WhatsApp is for people who wrote to you, your own group and reminders to your customers. It never cold-messages anyone.
Questions
Before you start.
Does it work with my existing WhatsApp number?
Yes, with a WhatsApp Business number. Customers keep writing to the number they already have.
What happens when it doesn't know the answer?
It says it will check and brings the question to you, once. Your answer is kept, so the next customer who asks gets it straight away.
Can it message people who have never written to us?
No. Meta only lets a business start a conversation with an approved template, and it does not approve cold sales messages. New customers are reached by email from your own address.
Which plan includes WhatsApp?
Starter and every plan above it.